Login Logout My Account Cart | ACPEN Webcast FAQ's | Firm Admin FAQs
2015 ACPEN Signature Series

ACPEN Signature courses are the flagship CPE events of ACPEN, and the top of the line in CPE programing. 

Signature courses, begin in May each year, continue monthly throughout the year, and are replayed for live credit several times, including in December and January. 

Each showcases important and timely CPE topics, using enhanced production techniques, and are delivered by panels of national experts, practitioners, and representatives of regulatory and standard setting bodies.

To see what courses are included in this year, please click on the ACPEN Signature category below. 

Processing please wait..


Leader vs. Manager vs. Facilitator


  • Length: 2 hrs
  • *A Live Webcast Replay™ is a web cast replay of an earlier event, with panelists standing by, in real time, to respond to participant questions. The Live replay includes all original content and materials. This format allows for Live CPE credit.

    This course is sponsored by the Business Learning Institute(BLI) who is listed on the NASBA Registry as sponsor number 108308.

    Marketing Description:

    New generations are bringing different expectations to the workplace, and globalization continues to increase the complexity of the situation by introducing new markets, new demands, and more diversity. How does any one individual enable others to produce results in this kind of environment? This workshop introduces and compares the differences between leading, managing and facilitating teams, divisions and organizations; the situations in which each of these approaches is appropriate; and some skills for getting better at switching between them effectively.


    * Explore the decision-making needed to determine which role – Leader, Manager, Facilitator – will be appropriate and effective in different situations
    * Understand the skills of the three approaches to “getting things done through others


    * The challenge of being directive versus patient
    * The multiple faces of leadership and their roles

    DESIGNED FOR: Professionals who lead others, or who might lead others
    RECOMMENDED CPE: 2 credit hours
    FIELD OF STUDY:  Leadership Development
    COURSE LEVEL: Intermediate
    INSTRUCTOR:  Lin Kroeger, CMC

Basic Course Information

  • CPE Credits: 2 hrs
  • Program Level (Basic, Update, Intermediate, Advanced, Overview): Intermediate
  • Producer: Maryland Association of CPAs/Business Learning Institute
  • Field of Study 1: Leadership Development

Learning Objectives

Major Subjects


  • Faculty and Production Information
    • Lin Kroeger, CMC, ,
    • Lin Kroeger, CMC, Senior Fellow, Business Learning Institute, Inc., has been a management consultant for over twenty five years, focusing on strategic communication and its role in leadership, management, and employee capability. Known for being practical and for providing custom consulting, Lin's focus is on leadership, personal and interpersonal communication, change management, and team dynamics. Recent projects include assessing the effectiveness of performance management within a Fortune 500 financial division, working with internet companies on strategic planning and implementation and on human resources infrastructure; providing training and coaching on leadership and implementing change, and developing leadership off-site meetings on teamwork, collaboration, and managing change. Lin was an in-house expert on change navigation and communication planning and implementation for a large firm. She also designed and conducted a program training consultants worldwide on change-related communication and involvement principles and techniques. Lin was formerly president of The Communication Link Co., Inc., a management consulting firm specializing in strategic communication, one of the primary toolkits of change management. She provided services in executive and management coaching, development of ownership strategies, custom training, facilitation, and team dynamics. Having taught Management Writing at the Business School at Cornell University and then acting as the in-house writing expert at Arthur Andersen at the beginning of her corporate career, Lin has guided the strategic re-design of audit and financial reports and related processes. The designer of "Message-Based Writing," she has also provided writing skills training and coaching to staff, management, and executives: financial analysts, internal auditors, external auditors, market researchers, product managers, finance executives, government agency professionals, and information technology experts, among others. Lin also contributed a chapter on the design and implementation of strategic writing training to the HRD Resource Book. Lin's clients have included Fortune 500 companies in financial services, pharmaceuticals, consumer products, government, and non-profit/education. A speaker and published writer, Lin holds a Bachelors degree from The College of William and Mary and Masters degree from Villanova University and Cornell University.

Course Materials

  • Course Materials
    • CPE Credit Instructions - Read Before Webcast (1)
    • Course Manual (13)

Additional Information

The webcast listings include a number of indicator icons designed to easily provide information about a specific course. A description of the meaning of each, can be found by hovering over any one of them with your mouse.

Large Indicator Icons

These icons are used to signify content based information. This could include a course that is part of a particular series or area of study. Hover the icons with your mouse for more information.

Small Indicator Icons

Indicates broadcast occurs on a weekend.
Indicates broadcast start at or after 5' oclock CT.
Indicates that this course is a Live Replay.
Indicates this course is also available at a discount as part of a package.
Indicates that this course can be viewed on an iPad.