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Live Webcast Replay

How to Make Difficult People Disappear...Without Going to Jail


Total Credits: 1 including 1 Personal Development

Average Rating:
   24
Categories:
Human Resources |  Personal Development |  Professional Development
Faculty:
Summer Jelinek
Course Levels:
Basic
Duration:
1 Hour
License:
Expires 30 day(s) after program date.

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

Have you ever found yourself wondering why people won't just listen to you? Or maybe you have found yourself surrounded by people that make your jaw clench...you know the people...the challenging people. 

HR Professionals walk a tight rope of being strong, but not aggressive, polite, but not a push over. It is exhausting!

In this session, you will uncover the secrets to working with (and overcoming) challenging people derived from the decades of experience Summer brings from her time on the frontlines and as an HR Professional working with companies such as Walt Disney World, H-E-B and even a dude ranch.
 

Basic Course Information

Learning Objectives
  • Discover the Jedi Mind Trick of Self-Management
  • Uncover the 4 types of difficult people
  • Walk away with actionable and immediate steps to take to improve relationships with their team, their leaders, and their peers

Major Subjects
  • Team dynamics
  • Influence
  • Organizational behavior
  • Leadership

Course Materials

Faculty

Summer Jelinek's Profile

Summer Jelinek Related Seminars and Products


Summer Jelinek is a keynote speaker and workshop trainer helping organizations control their chaos. She has 20 years leadership experience working with companies such as Walt Disney World, Disney Institute and H-E-B/Central Market. Her passion is connecting with audiences around the world-particularly audiences looking for the magic in leadership. She is a no holds barred, authentic and engaging speaker who delivers rousing keynotes and workshops.

Summer resides in the Dallas-Fort Worth area of Texas with her amazing husband, their beautiful daughter, Summer's brother, and her fur babies, Cricket and Adie. 

Summer completed her MBA with a Leadership Certification at the HR.com #1-ranked master's program from the Crummer Graduate School of Business at Rollins College in Winter Park, Florida. She's also a proud graduate of the business management program of McNeese State University in Lake Charles, Louisiana.


Dates

Wed, May 28, 2025 - 10:00 AM to 10:58 AM CDT
Fri, Jun 06, 2025 - 12:00 PM to 12:58 PM CDT
Thu, Jun 12, 2025 - 6:00 PM to 6:58 PM CDT
Fri, Jun 13, 2025 - 2:00 PM to 2:58 PM CDT
Sat, Jun 14, 2025 - 10:00 AM to 10:58 AM CDT
Tue, Jun 24, 2025 - 8:00 AM to 8:58 AM CDT
Wed, Jul 09, 2025 - 9:30 AM to 10:28 AM CDT
Thu, Aug 28, 2025 - 1:00 PM to 1:58 PM CDT
Tue, Sep 02, 2025 - 9:00 AM to 9:58 AM CDT
Sat, Sep 13, 2025 - 12:00 PM to 12:58 PM CDT
Thu, Sep 18, 2025 - 1:00 PM to 1:58 PM CDT
Tue, Sep 30, 2025 - 9:00 AM to 9:58 AM CDT
Thu, Oct 09, 2025 - 11:00 AM to 11:58 AM CDT
Tue, Oct 28, 2025 - 9:00 AM to 9:58 AM CDT
Thu, Oct 30, 2025 - 2:00 PM to 2:58 PM CDT
Sat, Nov 08, 2025 - 12:00 PM to 12:58 PM CST
Thu, Nov 20, 2025 - 11:00 AM to 11:58 AM CST
Tue, Nov 25, 2025 - 9:00 AM to 9:58 AM CST
Thu, Dec 11, 2025 - 11:00 AM to 11:58 AM CST
Tue, Dec 23, 2025 - 9:00 AM to 9:58 AM CST
Thu, Jan 08, 2026 - 10:00 AM to 10:58 AM CST
Sat, Jan 10, 2026 - 12:00 PM to 12:58 PM CST
Tue, Jan 20, 2026 - 9:00 AM to 9:58 AM CST
Thu, Jan 22, 2026 - 11:00 AM to 11:58 AM CST
Thu, Feb 12, 2026 - 1:00 PM to 1:58 PM CST
Tue, Feb 17, 2026 - 9:00 AM to 9:58 AM CST
Thu, Mar 05, 2026 - 11:00 AM to 11:58 AM CST
Sat, Mar 14, 2026 - 12:00 PM to 12:58 PM CDT
Tue, Mar 17, 2026 - 9:00 AM to 9:58 AM CDT
Thu, Mar 26, 2026 - 11:00 AM to 11:58 AM CDT
Tue, Apr 14, 2026 - 9:00 AM to 9:58 AM CDT
Thu, Apr 16, 2026 - 2:00 PM to 2:58 PM CDT
Thu, May 07, 2026 - 11:00 AM to 11:58 AM CDT
Sat, May 09, 2026 - 12:00 PM to 12:58 PM CDT
Tue, May 12, 2026 - 9:00 AM to 9:58 AM CDT
Thu, May 28, 2026 - 2:00 PM to 2:58 PM CDT
Tue, Jun 09, 2026 - 9:00 AM to 9:58 AM CDT
Thu, Jun 18, 2026 - 11:00 AM to 11:58 AM CDT

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation  None
Designed For

All Leaders

 


Original Recording Date

03/2023

 


Yellow Book No
Course Developer Summer Jelinek
Date Added to Catalog 02/24/2023

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199). 


Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method

Group Internet Based


Course Registration Requirements

Online Registration


Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 


Promo Video

Reviews

5
4
3
2
1

Overall:      4.8

Total Reviews: 24

Comments

Alynn P

"Nicely done!"

Tamara D

"Fantastic presenter!"

Beth O

"Great presentation!"